Compliance (LGPD)

Infrastructure and Security

Compliance (LGPD)

Privacy law is not “a pretty policy page”: it is knowing what you collect, why you store it, where it lives, and how you delete when the data subject asks — without freezing product or leaving legal without answers. Viscale blends technical depth with business language: explicit legal bases, auditable processing records, and an incident flow that does not start from scratch when noise hits.

From inventory to processing design. We list systems, forms, integrations, and databases that hold personal data — including logs everyone forgot. For each processing activity we tie purpose, legal basis, and retention with numbers, not generic “indefinitely”.

What we can deliver

Lean processing inventory (ROPA-style)

System, data, purpose, legal basis, retention in language legal can sign.

Privacy policy and in-app bases

Copy consistent with real collection and sharing flows.

Consent flow and evidence

When required, with version and timestamp records.

Data-subject requests (access, fix, delete)

Internal SLA, technical checklist, and response templates.

Impact assessment when it applies

New product, biometrics, or automated decisions with a concrete document.

Vendor contracts (DPA)

Subprocessor clauses, location, and breach notification.

Squad training

What may go in logs, what not to screenshot, and how to loop legal without freezing the sprint.

Breach communication plan

Owners, timelines, and templates for data subjects and regulators when applicable.

Operations your team can run. Privacy policy and cookie notices aligned with what the product actually does; internal flows for access, correction, and erasure; consent logging when required and proof of opt-out when campaigns change. For B2B we treat professional contact data with the right rigor without inventing bureaucracy where the law does not require it.

Security and contracts in one package. We map LGPD expectations onto existing encryption, backup, and access controls; help negotiate clauses with cloud and vendors (DPA, location, subprocessors); and leave a short breach playbook: who notifies whom, in what timeframe, and which templates reach the data subject.

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Deliverables

Processing inventory

Spreadsheet or living doc with technical owner.

Reviewed privacy policy

Aligned with product and real channels.

Legal basis register per activity

For internal or external audit.

Data-subject response templates

Access, correction, portability, erasure.

New-feature checklist

Questions before collecting new data.

Vendor matrix and DPA status

Signature state and short risk note.

DPIA or impact memo

When the case needs a formal document.

Incident response plan

Roles, timelines, communication channels.

Training log

Who attended and when.

Handoff session

With internal DPO or named owner.

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Execution methodology

  1. Stakeholder interviews

    Product, legal, marketing, IT — each states what they collect today.

  2. Technical inventory

    Databases, CRM, email, analytics, backups, integrations.

  3. Classification and legal bases

    Per activity, with numeric retention.

  4. Product and form adjustments

    Minimum fields, notices, coherent opt-in/out.

  5. Data-subject documentation

    Policy, contact channels, internal deadlines.

  6. Operational flows

    Ticketing for requests with proof of fulfillment.

  7. Contracts and DPAs

    Review or draft clauses with vendors.

  8. Security aligned to privacy

    Access control, logs, and minimization where feasible.

  9. Incident tabletop

    Walkthrough with notification script.

  10. Training and handoff

    Who keeps the inventory current going forward.

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